Site Terminated

kisukeee

New Member
Messages
3
Reaction score
0
Points
1
Hello, I would like to know if it was possible to remove the status Terminated to access my site again?
Thanks to you
 

spacresx

Community Advocate
Community Support
Messages
2,182
Reaction score
195
Points
63
Hello, I would like to know if it was possible to remove the status Terminated to access my site again?
Thanks to you
from what i can see you have a recent history of not logging in every 30 days as required.
which resulted in the same termination before.
the last time suspension and termination was in July for inactivity.

staff will need to review this request if they can recover your files or not.
it may take time before staff replies.
 

Eric S

Administrator
Staff member
Messages
836
Reaction score
119
Points
43
Ok thanks you for your help
Unfortunately, we can not recover accounts that are terminated for inactivity. You should have received at least a dozen emails from us stating this action would happen prior to it being terminated.

You are however, free to signup for a new account in which you should be able to use the same domain name.
 

kisukeee

New Member
Messages
3
Reaction score
0
Points
1
thank you for your answer but is it possible to recover the data of the site in order to transfer it on a new domain name or not at all
 

spacresx

Community Advocate
Community Support
Messages
2,182
Reaction score
195
Points
63
thank you for your answer but is it possible to recover the data of the site in order to transfer it on a new domain name or not at all
as Eric stated you can not recover from a terminated account that was terminated for inactivity..
 
Top