Speed issues

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dmownclo

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Hello! Straight away - sorry for the weird username, no idea how it got generated. Now, in regards to my problems.

I registered with X10hosting and took up the free hosting package. All was well and website was nimble, but during the last 4-5 days i have been having speed issues across the board. I am running Wordpress-based blog.

1) Website loading is quite slow. A test through tools.pingdom.com shows a loading speed of 8 seconds. Its even slower when i try to access the backend of my website.
2) The low response time often leads to errors, specifically:
Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 91710377

Im on XO5. Anyone else has been experiencing problems? Any ideas what could be causing this? The Plugins i am running seem to have nothing with it, so its down to the host.
 

leafypiggy

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Good morning!

Your website is loading reasonably fast for me, however I did notice that your homepage is taking a longer time to load due to a request to: /wp-admin/admin-ajax.php.

It looks to be related to the "WordFence" plugin, so I'd try disabling that plugin and seeing if that helps speed up the page load.

I'd also like to let you know that we do have a language restriction on our free hosting service, as outlined in our Terms of Service.
https://www.x10hosting.com/legal/terms-of-service

At this time x10Hosting only supports English, Spanish and French websites on free hosting, these restrictions do not apply to paid hosting. Sites found breaking this rule will be permanently suspended.
 
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Bryon

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Hello Dmownclo,

Neil and I spent some time in the last hour looking into the performance trouble on your WordPress website. What we found is a combination of two problems. The overall load time on your website, including all static resources and sub-requests from Javascript, is about 2 seconds. I am seeing the original page load times, not counting static content or sub-requests, to take require approximately 1 second.
  1. The problem that we see is what Neil has pointed out - your website makes a second HTTP request back to your /wp-admin/admin-ajax.php after the original WordPress index completes loading. The request is launched via JavaScript and accounts for a second full page load time - 1 additional second. (In summary, 2 requests to the WordPress PHP scripts are made for every single load of your website.) Neil found that this second request appears to be from the Wordfence security plugin.
  2. The second problem, which looks to be the most significant, is something within your installed WordPress plugins is causing a normal page load to take 1 second. Upon disabling your /wp-content/plugins directory (i.e., renaming it temporarily) the page load time of your website is reduced to under 0.2 seconds (an 80%+ improvement).
In summary, temporarily disabling your plugins results in a vast improvement in speed. This positively identifies that there are one or more plugins installed that are directly contributing to the poor performance that you're seeing. I recommend that you disable all of your installed plugins via the administration area and then one-by-one, iterate through them and re-enable them, testing the page speed until you identify which are causing the performance problems.

The Google Chrome browser Developer Tools (Ctrl + Shift + J on Windows) has a Sources tab that will let you view the HTTP request details while loading your website and how long they take to complete.

I attached two files to show you the loading times with and without your plugins enabled.

Another recommendation that I have is for you to try to install a WordPress caching plugin, such as WP Super Cache or W3 Total Cache. We've had a lot of success with these two caching plugins for WordPress, they often provide a large improvement in performance. More information here: http://codex.wordpress.org/WordPress_Optimization/Caching

Let us know if we can help you any further.

dmownclo-no-plugins-times.png dmownclo-original-times.png
 
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