SSL

[dartagna]

I'm on the x12 server and don't seem to have the SSL option in my cpanel Domain section?

 

[Evan M]

i have enabled SSL access for you if it doesn't appear at first try logging out and back in.

 

[dartagna]

I logged out and then back in, still says "Cannot load SSL options from backend"

 

[ctyrd]

I logged out and then back in, still says "Cannot load SSL options from backend"

Check in domain setup, that Secure SSL is enabled.

Click the domain you what to enable SSL for. Enable/Disable by adding/removing check mark.

 

[dartagna]

I enabled it on domain setup and bpoth check bpoxes SSL and forced redirect but now my site can't be reached. What else do I have to do?

 

[dartagna]

PLease list the step I need to enact the SSL. My site is unreachable and the error the browser gives is that the certificate expiry date. When I went to look the certificate expires Jan 2020

 

[dartagna]

Also I have the provided domain, my own domain and pointed-to domain on the site.

 

[ctyrd]

Also I have the provided domain, my own domain and pointed-to domain on the site.

For more help provide your domains, so dns can be checked.

 

[dartagna]

dartagnanmagic.com magicfromwherever.com (pointed)

 

[spacresx]

i might be mistaken, but i think its a problem with your SSL certificate.
i seen "NET::ERR_CERT_COMMON_NAME_INVALID"
you can try creating a new certificate.

i have also sent a note to a staff member to check your post.

 

[dartagna]

So what are the steps? Walk me through it. I start by enabling the ssl on both domains in the check box? and the forced redirect box too?

 

[spacresx]

i only have secure ssl and php access checked and my site works with ssl.
i just dont recall which certificate option i used.

someone else says try
Account Manager -> SSL Certificates -> Get automatic certificate from ACME Provider

 

[dartagna]

Okay cool. Do I have to check the SSL on the root domain or the .com?

 

[spacresx]

im assuming on your .com domain.
i have mine set to my default x10 account (i dont have a different domain)
you might need to go to your .com provider and make changes to.
some providers have different options

 

[dartagna]

Sweet. I'll check that out when I get back and see what comes of it. Thanks for the help

 

[ctyrd]

Okay cool. Do I have to check the SSL on the root domain or the .com?

A certificate needs to be created for all domains in the DA SSL Certificate manager.


Suggest: Common name and wildcard only.

 

[Eric S]

The domain you are "redirecting / pointing" to is not added to your account here. You can not obtain a valid SSL for any domain that is not hosted with us. The final destination domain - magicfromwherever.com needs to be added to your panel.