status of my account

[hkimagery]

Hi - can someone please tell me that status of my account? my user name is hkimagery and i used to have a working website here that i created last month. but now it says that my domain name is available and all the pages of my site show 404 errors. please help! thanks. heather

 

[adamparkzer]

Hi - can someone please tell me that status of my account? my user name is hkimagery and i used to have a working website here that i created last month. but now it says that my domain name is available and all the pages of my site show 404 errors. please help! thanks. heather

Sure, currently, it seems like your forum account is no longer linked to your hosting account. If you were inactive for 24 days, meaning you did not log in to the forums for 14 days and got suspended, then did not unsuspend your account for 10 days afterward and got terminated, that means that your account data is gone forever as your hosting account was closed.

Just to make sure, what was your cPanel username?

 

[hkimagery]

it was/is ethno33.

that's so sad - i never saw this clause anywhere that said i had to login into the forums. is it really gone forever? i put so much work into it.

 

[adamparkzer]

it was/is ethno33.

that's so sad - i never saw this clause anywhere that said i had to login into the forums. is it really gone forever? i put so much work into it.

I just looked up ethno33 and it did not yield any results, so it appears as if your hosting account is no longer active.

During your sign-up process, you agreed to x10Hosting's terms of service, which stated that a log-in to the forums is necessary a minimum of once every two weeks. To learn why, you may want to read the bottom of this page, titled "But Why?": http://FMiMH.co.cc/x10Inactivity

Also, you should always keep a local back-up of your website's files in case something like this happens.

 

[masshuu]

if you had done your homework and read the ToS, its stated in there. If you had also visited your site during the 10 days, you would of also seen the message saying its suspended.

the logging into the forums is to help keep the site clean of abandoned accounts, ie, people who create it, and just abandon it a week later.

the only thing i can suggest is next time read the Terms of Service, and if you want a site you can create about and forget, go to paid hosting or pay a $3 fee to remove the need to login for a year

 

[Anna]

As adamparkzer said, it is in the TOS which you agreed to in step 7.

I looked it up on logs and your account were terminated on september 4th.