Subdomain deletion

[vlad.rodrigues16]

I cant erase one subdomain that i have created thees no record on the cpanel domains tab but in the x10hosting.com/control/ page its there my main domain and the subdomain, now i cant see my web site. how can i solve this ?

 

[vishal]

Whats the error you are getting ?

 

[vlad.rodrigues16]

Whats the error you are getting ?

i dont have error i have the sub domain assign in the Hosting Account Management, but in the cpainel i dont have nothing assigned in the domains tab now i cant access my drupal that i have intaled in my main domain. what i want to do is to have my .com domain assign x10hosting domain that i have by default

---------- Post added at 05:12 PM ---------- Previous post was at 03:54 PM ----------

Any help ?

---------- Post added 03-23-2011 at 04:10 AM ---------- Previous post was 03-22-2011 at 05:12 PM ----------

i guess that i will never going to have help looking at other posts.... this is the same if i have a paid account ? for sure not a option for me to pay here thx in advance

 

[Anna]

There's a trick to getting them deleted, there's no easy option to do that available to staff.
But re-adding the subdomain in cPanel and them removing it again triggers the re-syncing between cPanel and account panel.

That said, other then looking messy, there's usually no problem with them showing in the account panel even after being removed from cPanel.

 

[Anna]

Should be sorted now.

 

[vlad.rodrigues16]

Thanks Anna everything is ok now
thanks for the attention

 

[vishal]

Solved
**Thread Closed**