Subdomains not working

[rethnath35]

I created a new account as domain http://newous.x10hosting.com
un : rethnath@outlook.com

created two subdomains 'newous' and 'gamenewous'.
but both of them are not working. Please help me at the earliest.

 

[Anna]

that is not a valid domain, it could not be since we do not allow the creation of sub domains under our main domain (x10hosting.com) at this time.

The account linked to the forum account you are posting from is suspended however, if you feel that is in error, please submit an suspension appeal through your account portal. If you need support with a different account, please use the proper forum account so that we can assist you better.

However, based on the email address provided I could look the proper domain up, and both your sub domains work for me at this time, although there seem to be a coding problem with images as they don't show up.
Please try clearing your browser cache if you still can't see them properly.

 

[rethnath35]

Sorry for my mistake

my domain is http://newous.x10host.com
un : rethnath@outlook.com

created two subdomains 'newous' and 'gamenewous'.
but both of them are not working. Please help me at the earliest.

 

[Anna]

As I said in the previous post, apart from images and styles seemingly not working properly the domains themselves do, have you tried clearing your browser cache?
What do you see when you try to visit the domains?

 

[rethnath35]

I cleared everything like cache/ history etc.

When I try newous.com I am getting error like this. I did all the settings in CPanel

 

[Livewire]

That is because the domain "newous.com" and "gamenewous.com" are currently attached to a prior account (presumably of yours, since you're posting from the forum account that's linked to that account) that was permanently suspended due to repeat compromises placing the security of the server at risk. Unfortunately, we cannot unlink the domains from that account due to the suspension, especially as you're only allowed to have one account.

 

[rethnath35]

OK got it. I created a new domain mafiagame.info which is redirecting to a x10hosting page regarding

" Website Coming Soon
Your website is currently being setup on our servers, this page is temporary until your ISP updates its DNS cache. You may be able to speed up this process byflushing your DNS.
"
Please help me at the earliest.

Also I want to know that Can I get the mentioned domains (newous.com and gamenewous.com) if I convert my free account to premium account ?

Thanks