Suspended Account cannot be unsuspended

[fmpour]

I am trying to un-suspend my suspended account due to lack of activity. But I get an error:
----------------------------
Hosting Unsuspension submitted July 30 at 6:19 pm
USMNAaGOnZTF
action status
Error information
Unsuspension of your hosting account. result
A system error occurred while processing this action.

Error Code: BA10DD18
----------------------
My user ID is : fmpour.
Please remove the suspension and activate my account.

 

[descalzo]

An Account Manager will have to restore your account.
Since there are so many requests and so few AM's, this might take a day or so.
Please do not bump this thread since they work from 'oldest to newest' and you will just succeed in moving your request to the end of the queue.

In addition, it looks like co.cc has 'reclaimed' your domain. The 500 Error you see comes from their servers, not x10hosting. You might want to contact them and see why they have done this.

 

[Jarryd]

Hello,

I have restored your account from one of our backups, it should be fully operational within 24 hours. If you have any problems please re-open this support ticket by going to the administrative button above the post.