Suspended for unsupported language - whats the cheapest upgrade to allow my language

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theproper

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So my account is suspended for using an unsupported language.. I would like to upgrade my account so i dont have this restriction and get my site online as back as possible.. Whats the cheapest and fastest way of doing this?
 

Anna

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

So my account is suspended for using an unsupported language.. I would like to upgrade my account so i dont have this restriction and get my site online as back as possible.. Whats the cheapest and fastest way of doing this?
You can have any language you want as main language on a free account, as long as there at all times is a full translation into one of the allowed languages available. If this is not an option for you, the static plan, at $4.95 per month is the cheapest. If you chose to pay yearly you get a small discount.

The allowed languages are: English, Spanish and French

Note that using automated on the fly translation services such as, but not limited to, Google translate will also be disallowed after December 1st, so you'd need to make your own translation of all content to be stored in your account.
 
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theproper

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

1 if i upgrade to premium tonight how long will it take for my site to be back online?
2 Is everything going ti be back to normal(site files, email adresses, email forwarders) without any additional setup?
3 What should i choose here (step 2 of the registration) i already have a free account and a site and a domain name here:

The product/service you have chosen requires a domain name so please enter your domain name selection from below.
I want x10Hosting to register a new domain for me.
I want to transfer my domain to x10Hosting
I will update my nameservers on an existing domain Or I will register a new domain.
I want to use a free subdomain.
 

Anna

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

chose the option that says "I want a free subdomain"

Once you have gone through sign-up and all is up and running on your new account, you can submit a ticket through the client area you will get a access to as a paying customer and request your free account to be transferred over. By doing so all settings, files and even user name and password will be the same as you have now once the transfer is completed.
 

theproper

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

Im having troubles with the phone number.. It says you are placing an automated call but im not receiving any. I put my phone number like this: [country code = Serbia=381][mobile number=064xxxxxxx], so its like this "38164xxxxxxx", but its not working.. How to get past this? I need this premium asap please!
 
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Anna

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

as I recall it I never placed any calls to get premium hosting, I just filled out the web form. Why and where do you need to enter the phone number?

I have no access to the premium part of x10hosting.

If you are doing it to get the free account transferred, just place a ticket through this form instead: https://clients.x10hosting.com/submitticket.php?step=2&deptid=1 (You need to be logged into client area to access it).
 

theproper

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

After i click checkout, this form appears:
86887881.jpg

And i receive no phone call..
What now?
 

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

oh.. that wasn't there when I signed up.

I will try and get a hold of an admin for you as I don't access anything on the premium side of x10hosting.
 

theproper

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Re: Suspended for unsupported language - whats the cheapest upgrade to allow my langu

Any update on this? Why cant i just pay them via paypal and we are all done?
 
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