This is support request, so he already submitted a "ticket".Just log in to your account control panel. - http://x10hosting.com/login.php
Click on "continue to account" to go to your account control panel
At the right panel of your account control panel,
click on the "view suspension report" tab
That will take you to the suspension page.
depending on the type of suspension, you can use the unsuspension bottom
to unsuspend yourself.
If you still cant do that, then post a support ticket
Sorry for posting here lately