Suspension for strange reason

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shanga

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Re: Suspension Report 369EJ9ZAA272

I never use my website email and the report says I have been suspended because +100 emails have been sent from my account in an hour. There are several other times that this same reason has been considered unfounded (as it should b/c I don't use that email account for anything).

What do I need to do to resolve this issue, delete any email accounts set-up? No one else has access to my C-Panel, account or any aspect of this. Except, X10 Hosting, of course! LOL

Thank you for your assistance.
 

techairlines

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Do you use some forum or something? Any email that goes through php send mail counts. Therefore, this includes any confirmation or welcome messages sent to users, as well as all account notifications.
 

Anna

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I'll escalate this and see if I can get an administrator to take a look at it really quick.
 
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