Suspension for updating my phpBB3 Board to latest 3.0.8

[sonyreaderforum61]

I got suspended for high memory usage. Here is the message :You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. http://sonyreaderforumtest.x10.mx/forums/index.php/


I was trying to update my board to the latest since phpBB3 have a new update. Everything was running fine until I got an sql error at almost the last step. Are we not allowed to update our forum?
Your Hosting Account is Suspended</STRONG>
Your account has been suspended by x10Hosting's administration. More information regarding this may be viewed under the account management [COLOR=blue !important][COLOR=blue !important]system[/COLOR][/COLOR] on x10Hosting.com.

 

[Jarryd]

Hello,

You can unsuspend yourself and yes you're allowed to update your forum. Usually if you've made lots of changes to your forum such as large scale modifications that integrate it into websites or even large amounts of plugins it'll cause you to get suspended due to phpbb checking every file that has been modified.

 

[sonyreaderforum61]

Hello,

You can unsuspend yourself and yes you're allowed to update your forum. Usually if you've made lots of changes to your forum such as large scale modifications that integrate it into websites or even large amounts of plugins it'll cause you to get suspended due to phpbb checking every file that has been modified.

I have 0 modification. So you did not tell me how am I suppose to upgrade when just doing so automatically suspended my account. Walk me through the steps please. Thanks

 

[Jarryd]

Hello,

Can you please try an upgrade again if it suspends you again we'll further investigate the cause.