Suspension - High System Resource Usage

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jrhenderson198843

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Hello,

I am currently suspended from my account here for "high system resource usage". While I do understand what this means, I would like to know what exactly caused this problem which resulted in suspension. At the time of the suspension I was developing a part of my new website using your CPanel system. This meant constantly modifying and editing source code using the CPanel Code Editor, saving changes to the source code quite often and viewing my website via it's URL (Very minimal changes to the database and use of phpMyAdmin). Is this method of development the cause for the account suspension?

I would like to know what I can do to avoid this happening in the future.

I realise that I can lift the suspension myself but I have noticed also that I have a 1st warning of 3. Does this mean that, should my account be suspended twice more I will lose my account permanently?

Thanks,
Jonathon.
 

Anna

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Hello,

I'd say it was the number of concurrent php processes that caused the suspension, this is a snippet from the log:
Wed 19 Jan 2011 07:39:28 / 1295440768:
cpu: 0.000
mem: 6.400
ctm: 00:00:00
commands: (32 total)
While you at that time also were over the limit for mem usage, I don't think that'll continue to be a problem if you can get the concurrent processes (commands) to drop below its limit (which is 20).

The high number could be caused by constant reloads of the page combined with the execution time being a bit long, normally a command is executed in only a fraction of a second and thus usually doesn't build up to more then a couple concurrent ones.

For all commands I checked they all were executing files located at: SCRIPT_URI=http://jrdevelopment.elementfx.com/mybucketlist/
 

jrhenderson198843

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Hello Anna,

Thanks for your informative reply.

Do you have any suggestions on how I can prevent this in terms of code etc?

Also, would you expect this kind of thing to occur when the development is finished and the site is actually being used or do you think this is causes solely by my method of development?

Thanks a lot,
Jonathon.
 
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