Hi I had 4 free hosting accounts since about last year to this year. As I had thought that it was okay. When I signed up, I read from the old site that I can have as many account as I can as long as it is associated/linked with a unique forum account and that the linked forum accounts should be active in the forums to prevent suspension.
Anyway I had a problem with one of the hosting account and wanted to ask for support so I went to the support chat. I posted my question and was quite honest that I have 4 accounts. Then this david who has an '&' before his name said he'd help me and asked for my cpanel name. It was quite funny when he asked me for all the other cpanel names, but I obliged that was when he told me that he will now suspend my hosting accounts for violating the tos.
So I asked why. then he dropped the bomb about not being allowed multiple accounts. I argued a bit and another user tried to support me. But when I checked the TOS it is indeed stated there.
I admit defeat and asked to let my sites live for two more days as I am away on travel and had no way to download my files. But he suspended me anyway.
In anger I went back to the chat room and said I had more accounts 3 of which were premiums and he kicked me from the support chat. I am past this now.
But I would like to save one of my accounts and download the other three.
So what I ask for now is to unsuspend my accounts for a day. due to time difference. So as to allow me to download my files and to gracefully delete three of the hosting accounts and leaving one so that I would not violate the TOS.
And I would like to inform you that Everything in x10hosting has been pleasant so far and it really hurt my impression of this great service by just one person. And just so you know if I had been able to show my boss the site I was making for the company it would have been easy for me to convince him of signing up for a premium account. But he wasn't impressed by the suspended page.
Anyway I had a problem with one of the hosting account and wanted to ask for support so I went to the support chat. I posted my question and was quite honest that I have 4 accounts. Then this david who has an '&' before his name said he'd help me and asked for my cpanel name. It was quite funny when he asked me for all the other cpanel names, but I obliged that was when he told me that he will now suspend my hosting accounts for violating the tos.
So I asked why. then he dropped the bomb about not being allowed multiple accounts. I argued a bit and another user tried to support me. But when I checked the TOS it is indeed stated there.
I admit defeat and asked to let my sites live for two more days as I am away on travel and had no way to download my files. But he suspended me anyway.
In anger I went back to the chat room and said I had more accounts 3 of which were premiums and he kicked me from the support chat. I am past this now.
But I would like to save one of my accounts and download the other three.
So what I ask for now is to unsuspend my accounts for a day. due to time difference. So as to allow me to download my files and to gracefully delete three of the hosting accounts and leaving one so that I would not violate the TOS.
And I would like to inform you that Everything in x10hosting has been pleasant so far and it really hurt my impression of this great service by just one person. And just so you know if I had been able to show my boss the site I was making for the company it would have been easy for me to convince him of signing up for a premium account. But he wasn't impressed by the suspended page.
