Suspension not lifted

[miceng]

Hi,
Any ETA on this being unsuspended?

Thanks,
Mick.

Hosting Unsuspension
submitted July 20 at 10:39 pm
AunX7EtS1ENI
action status
Process wait
information
Unsuspension of your hosting account.

 

[Brandon]

I have restored access to your account. Please note, the account management panel will show that you are still suspended. This will update in a few days.

 

[miceng]

Thanks for this. However, I am now seeing the default page instead of my site:

http://www.meit.us/cgi-sys/defaultwebpage.cgi

 

[Anna]

The domain meit.us does not seem to be properly added in your cPanel, you will need to re-add it by the look of things.

Note that after adding it back you will likely still see that page until the system is updated with the information about which directory belongs to the domain. It is also likely that you will need to clear browser cache.

 

[miceng]

This was working fine prior to the suspension so not sure why it would have changed. I re-added the domain but now I am getting the default page again. The issue is not browser or dns cache as I get the same from multiple computers on different networks.

 

[Brandon]

Hello,

I have fixed this problem. You may have to clear your cache and do a hard reset to see the change, make sure you remove the /cgi-sys/defaultwebpage.cgi while doing this too.