There is a problem with your request

Status
Not open for further replies.

Rkuta81

New Member
Messages
2
Reaction score
0
Points
1
I'm having issues logging in to the main site. https://x10hosting.com/sso/login

It re-directs me to this link
https://x10hosting.com/sso/halt

The message as stated:

There is a problem with your request

Access is restricted to your hosting account. The restriction is due to a substantial link having been discovered between your account and another account with a history of abuse activity.


Please contact us if you are not familiar with the circumstances which lead to this restriction. We will investigate and allow legitimate use of our web hosting.


If you believe this decision is a mistake please get in touch on our

or email . When contacting us via email, please send from your account's contact address, copy the text shown above, and if applicable, include your IP address.


Anyone else experiencing this issue? I cant even access my account or cpanel. To clarify, this happens WITHOUT entering a user or pass. You literally click on Login and it takes you to that error message page. Is this is an issue with x10hosting in general?
 

Attachments

  • mainscreen.jpg
    mainscreen.jpg
    336.9 KB · Views: 3
  • error-message.jpg
    error-message.jpg
    151.9 KB · Views: 3

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Hi,

It looks like your account suspension was lifted a bit earlier, so you should be able to sign in.
 

Rkuta81

New Member
Messages
2
Reaction score
0
Points
1
Hey Dead-i. I appreciate your swift response. However, Im still encountering the same error message. Does it take a couple days for this to work after being unsuspended?

If it helps, my account is with this site http://athirstybottle.x10host.com/
 
Last edited:
Status
Not open for further replies.
Top