Resolved This site can't be reached

[wowas20022]

My website wowas200.x10.mx not respond.

Browser show:
"This site can't be reached
wowas200.x10.mx took too long to respond."

Also Cloudflare show:
"Error 522
Connection timed out"

 

[Anna]

Looks like your account didn't transfer properly during the migration from cPanel to DirectAdmin.

The site was working up until today due to the old servers still being online for backup purposes but they were recently taken offline, which is the reason your domain currently doesn't work properly.

 

[wowas20022]

Can you help? What wrong?
I have placed test index.html to
/domains/wowas200.x10.mx/public_html/index.html

But result the same for
http://wowas200.x10.mx/index.html

This site can’t be reached
wowas200.x10.mx took too long to respond.

 

[Anna]

My apologies for not being clear enough, the issues is due to the account not transferring properly, leaving the domain behind kind of.

We need to redo the migration for your account.

 

[Anna]

I have re-transferred your account, and everything appears to be working now. Let us know if there's something not working right.