Troubles installing MyBB

[asianidols]

Hello everyone.

I signed up for webhosting a few days ago. I installed MyBB before having an SSL certificate, and then I realized I installed my forum on http://asianidols.x10.mx/mybb. I wanted it to be at the root website directory (https://asianidols.x10.mx with SSL). I uninstalled it so that I could installed it properly; but I then am having two problems; the database Softaculous created still remains, and the installer is giving me this error: "A trusted SSL Certificate was not found". I can't find a way to delete the database, and I waited a day to see if Softaculous begins finding the certificate. No luck. What can be done?

 

[Eric S]

Hello everyone.

I signed up for webhosting a few days ago. I installed MyBB before having an SSL certificate, and then I realized I installed my forum on http://asianidols.x10.mx/mybb. I wanted it to be at the root website directory (https://asianidols.x10.mx with SSL). I uninstalled it so that I could installed it properly; but I then am having two problems; the database Softaculous created still remains, and the installer is giving me this error: "A trusted SSL Certificate was not found". I can't find a way to delete the database, and I waited a day to see if Softaculous begins finding the certificate. No luck. What can be done?

You can manually delete the database via your Account Management > MySQL Management > select the database and select Delete.

This should then let you reinstall with the software seeing your valid SSL. There is also a way to force the install by ignoring the SSL warning.

 

[asianidols]

Thank you for your help. I was able to delete the database. However, softaculous is still not showing any domain name, and I don't see any way to type it in. I tried to install it by leaving it blank; but it's giving the following message:



Should I just wait for it to be recognized? Where could I instruct it to ignore the SSL warning and have it list my domain names?

Thank you for your help.

 

[Eric S]

Thank you for your help. I was able to delete the database. However, softaculous is still not showing any domain name, and I don't see any way to type it in. I tried to install it by leaving it blank; but it's giving the following message:

View attachment 10721

Should I just wait for it to be recognized? Where could I instruct it to ignore the SSL warning and have it list my domain names?

Thank you for your help.

You need to select the domain https:// or http:// from the URL to the left of the install software. That should then allow you to select your domain.

 

[asianidols]

You need to select the domain https:// or http:// from the URL to the left of the install software. That should then allow you to select your domain.

I do that, and the list is just empty. I can't choose anything.

 

[Eric S]

I do that, and the list is just empty. I can't choose anything.

I have sent this to our dev team for review after confirming this is blank for your account. Once I hear back I will update here.

 

[asianidols]

I have sent this to our dev team for review after confirming this is blank for your account. Once I hear back I will update here.

Thank you!

 

[Eric S]

Thank you!

This should now be resolved.

 

[asianidols]

This should now be resolved.

Still the same problem:

 

[Anna]

Still the same problem:
View attachment 10722

Clear browser cache or attempt incognito mode or a different browser. It is known to be related to browser cache.

 

[asianidols]

Clear browser cache

This worked. I was able to install MyBB as I wanted.

Thank you!