hi, i got this today. what does this mean? i've been using this account for so long to maintain my website at romrs.net. at the time of joining, i was REQUIRED to make a separate forum account, it did not want to accept my hosting account username. the system wanted me to create a forum account LINKED to my hosting account. that was your system back then, why penalize me now for this?
and all this after i reminded you guys today of an unanswered ticket i opened a while back that my website's been "temporarily unavailable" for the longest time. (http://x10hosting.com/forums/free-hosting/144290-page-you-looking-temporarily-unavailable-please-try-again-later.html)
please, help me, this is very upsetting. thank you.
-- forwarded notice:
Previous Suspension History
Below is an ordered list of this hosting account's suspension history, ordered most recent to oldest
December 21 at 1:56 amsuspensionIt appears you have two accounts for the same person, which is not allowed by the x10hosting terms of service. Please open a ticket to resolve this issue. Suspected second account id: mmp1035236.
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Your Account is Currently Suspended
Your hosting account with the username is suspended, access to this account has been disabled. The reason for suspension is listed below.
Did you know that you can prevent inactivity suspensions and increase your account's alloted resources, preventing high resource usage suspensions? All that you need to do is upgrade to x10Hosting Prime for a low cost. More details available here: http://x10hosting.com/prime-membership
Suspension Reason: It appears you have two accounts for the same person, which is not allowed by the x10hosting terms of service. Please open a ticket to resolve this issue. Suspected second account id: mmp1035236.
Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.
and all this after i reminded you guys today of an unanswered ticket i opened a while back that my website's been "temporarily unavailable" for the longest time. (http://x10hosting.com/forums/free-hosting/144290-page-you-looking-temporarily-unavailable-please-try-again-later.html)
please, help me, this is very upsetting. thank you.
-- forwarded notice:
Previous Suspension History
Below is an ordered list of this hosting account's suspension history, ordered most recent to oldest
December 21 at 1:56 amsuspensionIt appears you have two accounts for the same person, which is not allowed by the x10hosting terms of service. Please open a ticket to resolve this issue. Suspected second account id: mmp1035236.
« Previous
1
Next »
Your Account is Currently Suspended
Your hosting account with the username is suspended, access to this account has been disabled. The reason for suspension is listed below.
Did you know that you can prevent inactivity suspensions and increase your account's alloted resources, preventing high resource usage suspensions? All that you need to do is upgrade to x10Hosting Prime for a low cost. More details available here: http://x10hosting.com/prime-membership
Suspension Reason: It appears you have two accounts for the same person, which is not allowed by the x10hosting terms of service. Please open a ticket to resolve this issue. Suspected second account id: mmp1035236.
Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.