Unable to access cpanel

[allan.thompson99]

Hi there,
I am having a problem accessing cpanel.
I log in and then am redirected to:
https://xo3.x10hosting.com:2083/login/

then the page times out.

There is also a problem with a phpmail routine that I have on my site that was working but isn't now... but I am hoping that this is just a symptom of my access issue which might be caused by my IP address being blocked.. as was the case with another Forum member!
regards,
Allan Thompson
www.nkelsey.co.uk

 

[Dead-i]

Hi Allan,

I'm not currently seeing your IP as being blocked in our firewall. Do you have any firewalls, proxies, routers, etc in place that could be blocking port 2083? Many workplaces and schools tend to do this.

Thank you