Unable to access escalated ticket

[lightning.jim18]

I had a recent ticket that was escalated: http://x10hosting.com/forums/free-hosting/144443-strange-timeout-issue.html

Issue has been resolved. Unfortunately I cannot state this in the escalated ticket since I cannot access it:

It appears that we are having some slight difficulties, please wait and try your request again. (D38A904F)

This is always what I get when I try to access it.

 

[garrettroyce]

The page loads fine for me now. Could you try it again? Unfortunately, the only thing I could do in this instance is escalate this to another ticket.

 

[Anna]

I can reply it here as well.

You should not get those errors anymore, changes has been made to the firewall.