Unable to Add Domain (Parked) - DNS Settings Updated on Domain Host

[JustaGirl93]

I'm trying to park my domain. I've already changed the DNS Setting at my domain host yesterday to the x10Hosting name servers.

However, when I try to park my domain on x10hosting it gives me the following message:

Unable to add the domain name − (XID c262bz) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.


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However I did update to the nameservers:
ns1.x10hosting.com
ns2.x10hosting.com


It should be atleast over 24 hours by now that I've updated the nameservers.

 

[bdistler]

Unable to add the domain name

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what is the domain name ??
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[JustaGirl93]

The domain I'm trying to park: planetxshop.com
My current x10host subdomain is: planetxshop.x10host.com

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what is the domain name ??
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[Anna]

The domain I'm trying to park: planetxshop.com
My current x10host subdomain is: planetxshop.x10host.com

Doing a lookup on that domain shows that it has four name servers set, none of them ours.

Please double check with your registrar that the settings are properly saved, and make sure the domain only have our nameservers set.