Resolved Unable to get past the CPanel log in

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rubicona

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Hello, This had been working so not sure if it's the migration or ? When I log in, I get the standard page that should take me to the new CPanel but instead I get the following:
ease standby while transfer you to your web hosting account.
An error has occurred forwarding your sign in. Retry

I've tried multiple times and tried clearing cache.

Thoughts?

Also, if this is because of the migration, can you give me the new IP Address for the domain pointer?

Thanks,

Dave
 

Anna

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The new IP for the server is: 198.91.81.14 absolutely needed to be updated if you didn't already as otherwise the pointer will not work if you used any other DNS service then our own.

Can you try logging in now?
 

rubicona

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Hi, thank you very much, yes I can log in now. I also updated the IP address.

Hope you have a great weekend!!!
 

rubicona

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Grrr I spoke/wrote too soon. Something weird happened. The panel came up and then vanished with the same page as before. I'm going to clear cache and reboot and see if that has any affect. Thought it was back.
 

Anna

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Lets leave this open for a bit and see if it appears to be steady now.

Hopefully it is stable.
 
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