Unable to go to directadmin

[cframex1]

Hi, I can login on x10 but I get
Sign in Successful
Please standby while transfer you to your web hosting account.

An error has occurred forwarding your sign in. Retry.
I think my IP may have been blacklisted, but I can't remove it. Also, sidenote: the SSL cert for x11 is still expired for the ftp server & last I checked email is down as well

Any help would be nice,
Thanks.

 

[spacresx]

to many failed login attempts will get your ip banned.
once the ip is banned you wont get ftp or email either until its unbanned.
you would need to wait for support to post a reply.

 

[garrettroyce]

Can you please try now? I had some users have an issue because of the SSL certificate.

 

[Anna]

Spoke a bit with Corey on this last night, he was looking into it but by the time I had to leave the computer the problem was not resolved.

Far as we can tell it only affects x11 (that's where reports come in from at least). It should work by going to http://x11.x10hosting.com:2222 as a temporary solution. This would be directly to the server and is NOT going to mark your account as active.

The DA login does NOT take e-mail address, it takes the username you can see once your logged into the SSO panel. The password should be the same as you use on the main login. In some cases though they do not match, often due to some special characters not properly syncing, if this is the case using the "forgotten password" can sort it out if you set it to something without special chars.

 

[Anna]

I just got word the login problem on x11 should be sorted, and it worked properly for my test account just now as well.