unable to login control panel

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sir,
from today i am unable to login control panel. I am able to login www.x10hosting.com with my id bachamarigkhighschool@gmail.com but whwn i supply the same user id and paaword to login contol panel it says login failed. please solve my problem as soon as possible.
 

Anna

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For cPanel, the user name is NOT your email address, it is a 6 character long user name, you can see what it is in your account panel under hosting.
 

Anna

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Please try using the reset password option in your account panel, this will set a new password for cPanel, account panel, forum, ftp etc..

If it still fails after that post back and I'll set a new password server side.
 
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Please try using the reset password option in your account panel, this will set a new password for cPanel, account panel, forum, ftp etc..

If it still fails after that post back and I'll set a new password server side.
no after resetting password cpanel problem is not solved.you can set a new password from server site.
 
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