Unable to login with ftp

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joseph grech

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Hello there

Despite all your efforts, which I have no doubt are tremendous, I'm (still) facing problems with uploading to the website. I know the service is 100% free and I'm grateful, but really the situation with trouble cropping up every few days is untenable.

This time when I try connecting with ftp, I'm getting a pop-up with the message: "The server rejected your login credentials. Retype your username and password and click OK to retry." No matter how much I enter the CORRECT password etc, the connection simply fails to launch.

Would appreciate some help in the short term.

Thanks and regards

Joseph Grech
 

joseph grech

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Hi Derek

I've tried changing my password - to no avail : (

Has the ftp address system changed i.e. if my main domain is nature.com would the ftp address still be ftp://ftp.nature.com/ ?

Thanks
 

Jarryd

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Hello just try the ftp host as nature.com
 

Jarryd

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Hello,

As we have not received any replies i am marking this ticket as resolved. If you have any further issues please re-open this ticket or create a new one.
 
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