Unable to open control panel - get "Internal error. Please refresh the page and try again."

[pausatfx]

Tonight (Aug 10, 2024; 9pm Pacific Time), I've been unable to open the control panel for my account.
A few times, logging into my account on x10hosting.com failed. One time I tried to login, cloudflare was not able to connect to x10hosting.com, another time a "500 - Internal Server Error" was displayed.

When I was able to login to my account, when I click on the green "Hosting Control Panel" button, I always got the following message:
"Internal error. Please refresh the page and try again."

A screen snapshot of the error message is attached.

The control panel for my account used to work fine. I think there is a recent problem with x10hosting.com.

 

[Eric S]

I do not see any issues currently. Can you re-attempt and let me know if this is still happening? The access may have been due to a brief downtime for upgrades or maintenance

 

[pausatfx]

It's working now and was working this morning when I tried it. So, the problem seems to have been fixed.
Thanks.

 

[pausatfx]

Now I'm getting the same errror again. I'm seeing the problem on Aug 27, 2025 at 9:30pm Pacific Time. I've tried over the last 15 minutes and the problem is always occuring. The problem is that when I click on the green "Hosting Control Panel" button in the dashboard, I get an error message saying: "Internal error. Please refresh the page and try again.".

So, I'm unable to open the control panel. I need to be able to open it in order to update some files and run phpmyadmin.

Please try to fix this, or let me know what I can do for a work around.

Thanks,
Jeff