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Spoke a bit with Corey on this last night, he was looking into it but by the time I had to leave the computer the problem was not resolved.
Far as we can tell it only affects x11 (that's where reports come in from at least). It should work by going to http://x11.x10hosting.com:2222 as a temporary solution. This would be directly to the server and is NOT going to mark your account as active.
The DA login does NOT take e-mail address, it takes the username you can see once your logged into the SSO panel. The password should be the same as you use on the main login. In some cases though they do not match, often due to some special characters not properly syncing, if this is the case using the "forgotten password" can sort it out if you set it to something without special chars.
Far as we can tell it only affects x11 (that's where reports come in from at least). It should work by going to http://x11.x10hosting.com:2222 as a temporary solution. This would be directly to the server and is NOT going to mark your account as active.
The DA login does NOT take e-mail address, it takes the username you can see once your logged into the SSO panel. The password should be the same as you use on the main login. In some cases though they do not match, often due to some special characters not properly syncing, if this is the case using the "forgotten password" can sort it out if you set it to something without special chars.
