Unreceived Password Reset Email

[haxwings]

Hello, I am not receiving the password reset email. I originally went to the discord for help, but was told asking on the forum would be better.

Please let me know what, if any information you need from me.

 

[Anna]

It looks like your dashboard account never was fully migrated, but don't worry the actual hosting part with the files etc is still intact.

In fact, it might have served you well that it wasn't fully migrated, the new system was activated September 3rd last year, which means your account would likely have been both suspended for inactivity and later been terminated if it had migrated properly. There is a requirement to log in at least once every 30 days.

Give me a few minutes and I'll sort it out which should then allow you to properly reset the password.

 

[jesusies]

I have the same problem. Can you properly reset the password too. Or I have to create a new entry to ask for it?