i am trying to figure out how to unsuspend my account. it was suspended due to inactivity and i have logged on to the forums and under the hosting tab it says that i do not have a hosting account under my user name. my website is down and need it back up asap. please help. thanks. kevin mcdougall
unsuspend my account
- Thread starter grc fab
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I don't see a hosting account attached to your forum account. What is your cPanel username?
EDIT: Nevermind. I found a cPanel account attached to your forum account grcfab which is different than the one you posted under (it has no space in the name). Login with username grcfab at account panel https://x10hosting.com/control/login.php and then you can unsuspend yourself.
Remember to login to the forums using grcfab from now on at least once every 31 days to keep your hosting account active. No posting is necessary. Logins to the account panel and cPanel don't count as activity.
EDIT: Nevermind. I found a cPanel account attached to your forum account grcfab which is different than the one you posted under (it has no space in the name). Login with username grcfab at account panel https://x10hosting.com/control/login.php and then you can unsuspend yourself.
Remember to login to the forums using grcfab from now on at least once every 31 days to keep your hosting account active. No posting is necessary. Logins to the account panel and cPanel don't count as activity.
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