Unsuspension request

[sKiii]

I request for my account to be unsuspended
skiii.elementfx.com

Thanks

 

[Anna]

Hello,

I have started the restore for your account, it should be available in a couple hours.

I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours.

Ps. your new server is Starka - https://starka.x10hosting.com:2083

You might need to update the password, as it is a known issue that passwords does not work properly after migrations. If that is the case, and the account panel hasn't yet been updated with the correct information, you'll need to re-open and request that we change the password for you.

 

[sKiii]

Hi again. Cpanel and all passwords works now. Now almost all my problems are solved.

Now i try to add my parked domain and i get: Error from hooks wrapper: Domain action was not successfully completed [1]. Error: Error from park wrapper: bruth.se is already configured.

But i dont have any parked domain.
If someone could do this manualy for me or say how to fix this it would be appreticated.

 

[Zubair]

Hello,

Please try again now, It should be fixed.

 

[sKiii]

Thanks but now i get:

Error from hooks wrapper: Domain action was not successfully synchronized with Jackmunch. Array ( [0] =>
Array [1] => ( [2] => [0] => /jackmunch/bin/node-domain-action.php [3] => [1] => skiii [4] => [2] => park [5] => [3] => bruth.se [6] => ) [7] => Error: Jackmunch response contained an error: No user exists with the name skiii on the node starka. )

 

[Anna]

That error is because your account panel is not yet up to date on where your account is located.

The domain would still be properly parked in cPanel. It does show the same content as your main domain does.

 

[sKiii]

Yes every thing seems to be in order.

Thanks for the good support
Och Tack.

 

[Anna]

you're welcome.

Since this is now sorted, I'll close the ticket.