URGENT - Need More Storage Space Please...

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femifitx

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I've completely maxed out my storage. I've actually been short for a while (found out every time I tried to backup my site for safekeeping). Today, I tried to do a backup again, it failed due to lack of storage. And then when I checked, I realized I was already at 109% of my allocated storage.

Please help urgently!
 

Anna

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I have increased your available diskspace.
 

femifitx

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Unfortunately, I'm still unable to complete a backup as there isn't enough space even with the increase. I'm actually wondering what happened to my disk space initially as I was previously at 1GB, but it seemed like somehow that got reduced. I'm currently almost at 600MB usage, so will need at least twice that to be able to complete a backup successfully.

Please help?
 

Anna

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Unfortunately, I'm still unable to complete a backup as there isn't enough space even with the increase. I'm actually wondering what happened to my disk space initially as I was previously at 1GB, but it seemed like somehow that got reduced. I'm currently almost at 600MB usage, so will need at least twice that to be able to complete a backup successfully.

Please help?
You are correct, I located the intitial increase and have therefor added a bit extra for you. All accounts were put on the same plan with the migrations (we had a couple variations on the old cPanel) so I'm assuming there are a few more who got reduced from 1 gb to 512 mb, for some it is probably not an issue though.
 

femifitx

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You are correct, I located the intitial increase and have therefor added a bit extra for you. All accounts were put on the same plan with the migrations (we had a couple variations on the old cPanel) so I'm assuming there are a few more who got reduced from 1 gb to 512 mb, for some it is probably not an issue though.


Thanks so much for your promptness and kind assistance, Anna. Truly appreciated!
 

muslimdo

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I also have the same predicament..

108% storage
130% innode limit (no idea what this means)

Kindly assist.
 

femifitx

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I also have the same predicament..

108% storage
130% innode limit (no idea what this means)

Kindly assist.


You might want to create your own thread to highlight your need. I think the support team gets to you faster that way (and I do believe it's also the policy).
 
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