User transfered to another server

[ra03111]

Was in Cossacks move. TIA

 

[Anna]

Hello,

Your account has been restored, and shoudl be in working order.

If you encounter any login issues, please try reseting your password through account panel, it is a known issue after the migrations.


I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours.

 

[ra03111]

Panel still notes suspended and server as getupdated. CPanel button goes to a getupdated URL as well which doesn't work. Site is up and pinging it it looks like I'm on starka but my CPanel login doesn't work there even after changing the pw.

 

[Zubair]

Hello,

Account Panel is not updated for your account. It will be updated soon.

For now I am sending your new cPanel password by PM. Please try login with that password.

 

[ra03111]

Perfect, thanks!