Using custom domain problem

[kokoltd43]

Dear support,
I've configured my domain blogaria.tk (firstly using A dns record pointing to boru.x10hosting.com IP and when it didn't succeeded-using your dns servers: same result). Now I cannot manage it nor remove it, so I need your help.
Thanks in advance!
Edit: @Admin, please edit my thread's name as the same as this thread's title - thanks.
btw I didn't know that my request will be copied in the public forum or I've messed something

 

[Anna]

Support is dealt with through the forums for free hosting.

I do not see that domain listed as an addon in your cPanel account, which would likely be why it doesn't work. Do you get any errors when you try to add it? If so, please let us know what error you are getting.

I have changed the title of the thread.

 

[kokoltd43]

I do not see that domain listed as an addon in your cPanel account, which would likely be why it doesn't work. Do you get any errors when you try to add it? If so, please let us know what error you are getting.

It gives me:

Error from park wrapper: blogaria.tk is already configured.

If that means the domain is parked , well it isn't-I've used my quota with a different domain.

I have changed the title of the thread.

Thanks a lot!

---------- Post added at 06:10 PM ---------- Previous post was at 05:34 PM ----------

Sorry for posting again but I found a new error when trying to create a subdomain:

Error from hooks wrapper: Domain action was not successfully completed [1]. Error: Error from domain wrapper: We were unable to locate your current domain name, blogaria.tk in the webserver configuration! The subdomain cannot be added because information about your domain could not be obtained from the webserver configuration file.

I cannot see this domain in my cPanel too. First error described in my previous post comes when trying to add an add-on domain (again; re-add it).
It isn't present in zone editor but I can see it in mx editor.
Thanks

 

[Anna]

Domain should now be cleared from the server, if you still can't add it, please let us know what folder it should point to and we can sort it for you.

 

[kokoltd43]

Domain should now be cleared from the server, if you still can't add it, please let us know what folder it should point to and we can sort it for you.

Now it gave me:

Error from park wrapper: Sorry, you are not allowed to add any more than (2) addon domains! The domain below was not setup!

I've 1 add-on , 1 parked and as presented in cPanel I can add 1 more add-on, do I?
Thanks

 

[Anna]

What folder holds the content that is supposed to be showed with that domain? I'll sort it from the backend.

 

[kokoltd43]

What folder holds the content that is supposed to be showed with that domain? I'll sort it from the backend.

/www/blogaria.tk/
I've deleted it via ftp before attempt to add domain via cPanel which created empty directory and cgi dir too.
If I have to provide full path I'll check my cPanel and will pm you for security reasons.
Thanks

 

[Anna]

That'll be just fine, I can find out the full path. Give me a few minutes and I'll sort this out for you.

 

[Anna]

The domain has been added as an addon domain in your account.

 

[kokoltd43]

The domain has been added as an addon domain in your account.

Fantastic, it works fine.
Thank you so much for your help!!!