Vox down again

[revoltmo]

Vox will respond to ping request but I keep getting internal error 500. Could someone please advise or fix the issue? Thank you.

 

[drtonyet]

Us too! "Unable to connect"

 

[lankabay]

my web site is also down..unable to connect.. please immediatley slove this problem.
thanks x10hosting service

 

[theengli]

I have the same problem here

 

[ulikea60]

mine to
i hope noting happens on our files

 

[Livewire]

The server itself was online, although it's stopped responding on my SSH window I had open to it. I've notified our support team so we can get this back online ASAP.

There's no word officially on files, however given our storage network, the files are not actually stored on Vox itself, and should be just fine. The same applies to databases.

 

[cslicer]

The server itself was online, although it's stopped responding on my SSH window I had open to it. I've notified our support team so we can get this back online ASAP.

There's no word officially on files, however given our storage network, the files are not actually stored on Vox itself, and should be just fine. The same applies to databases.

Accessing my directory via Filezilla returns this message:
"421 50 users (the maximum) are already logged in, sorry"

 

[jjordan69]

Accessing my directory via Filezilla returns this message:
"421 50 users (the maximum) are already logged in, sorry"

When a server cluster is down hard - like server 'Vox' is - you will receive errors from port 80 (you site) and cPanel and FTP

 

[jamesgx1]

The server itself was online, although it's stopped responding on my SSH window I had open to it. I've notified our support team so we can get this back online ASAP.

There's no word officially on files, however given our storage network, the files are not actually stored on Vox itself, and should be just fine. The same applies to databases.

Pleased to heard that about file and databases.
I've been using my account to show a customer a custom wordpress theme I've made for them. The whole wordpress database is on Vox without a backup, I was starting to worry I would have lost a lot of work!

 

[essellar]

The whole wordpress database is on Vox without a backup, I was starting to worry I would have lost a lot of work!

There's not a lot you can say about an outage like this that's good, but it does make a very effective reminder that backup isn't optional, doesn't it? A good general rule of thumb for any professional (developer, designer, photographer, etc.) is that if it ain't saved in at least three places, it ain't saved.

 

[jamesgx1]

There's not a lot you can say about an outage like this that's good, but it does make a very effective reminder that backup isn't optional, doesn't it? A good general rule of thumb for any professional (developer, designer, photographer, etc.) is that if it ain't saved in at least three places, it ain't saved.

Most definitely, I have the whole wordpress theme and everything, I originally set it up to show the customer the theme, but then he asked me to add all their products to the store and add content to the pages. Thats what I have in the database, which is only stored here. I only started the content two days ago so hadnt gotten round to backing up yet.
However, definitely a lesson learned here! Will be sure to backup much more frequently in future!

 

[cslicer]

Most definitely, I have the whole wordpress theme and everything, I originally set it up to show the customer the theme, but then he asked me to add all their products to the store and add content to the pages. Thats what I have in the database, which is only stored here. I only started the content two days ago so hadnt gotten round to backing up yet.
However, definitely a lesson learned here! Will be sure to backup much more frequently in future!

My hosting account seems to be back online, give it a try!

It's time to...

 

[probiner]

Backup Time!!!

Cheers

 

[pettinger.daniel12]

Is anyone else noticing slow load times on their pages following this? It's rather recent and the websites I host here are the only ones I have issues with (I'm on Vox).