When was the last time you logged into the forums before today? You are required to login to the forums once a month in order to avoid suspension for inactivity. Logging into cPanel does not count as a forum login. Please post your cPanel username and I will check farther.
There is no account under the cPanel username 'jenawan'.
What domain(s) were you using?
It is possible that your account was terminated from being suspended too long.