Website disappeared

Status
Not open for further replies.

bex280x1

New Member
Messages
4
Reaction score
0
Points
1
I've been using the basic hosting for just over a week. When I log in to view the control panel it says "You don't have any websites added". But I do! The site is still online (accessible from the usual URL), but I can't access file manager, ftp, etc. Any suggestions?
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Hi bex280x1,

In our x10Hosting Basic control panel, your files are organised into "websites". If you have not created a website, you can do so to access the appropriate site buttons. :)

Have you already "added a website" before? If not, please could you try to do so? :)

Thank you,
 

bex280x1

New Member
Messages
4
Reaction score
0
Points
1
Hi,
Thanks for the reply. Curiously, it has returned this morning. Yes, I had a website added, and had been using both the file manager and ftp successfully. Yesterday, however, it had just gone. The files were obviously still there as the site was accessible from the web. Just not via control panel or ftp.
Anyway, all is well at the moment...

Thanks
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Hi,

Sorry about that, and thanks for reporting this. We'll take a look into why this might have happened ;)

Thank you,
 
Status
Not open for further replies.
Top