j_player5952
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Problem: My free account web pages have stopped loading on browsers for the past month.
What I want to do is find a way for my web pages to work again.
Pertinent notes:
1. My main domain is http://w1.x10.mx
The public_html directory contains an html index page which displays a custom 404 page image of a sunset inside a yellow circle on a black background.This is a regular html page made to look like a custom 404 page, for privacy purposes.
When I click on the link above, this page no longer displays on any browser. Instead I get an error message from the browser with text: "404 page not found".
The same happens for any other web pages that have content which are kept in subdirectories of the public_html directory.
Previously, all html pages were working fine, then about 4 weeks ago they stopped loading on browsers for no apparent reason.
I made no changes made on the c-panel during the past month except to edit and update some of the text in the html pages in the "public_html" directory tree. Most web pages were not changed. No other things were changed in the C-Panel other than updating some of the html pages. The C-panel allows login and full c-panel features, with all working as normal. Files can be uploaded and deleted etc.
Since about a month ago, none of the html web pages are loading in any browser that I use.
2. Attempts to load http://w1.x10.mx in three web browsers:
Chromium Version 42 returns: "404 Not Found" text
Firefox returns: "404 Not Found" text
Internet Explorer v.11 returns "The webpage cannot be found"
Note: I get the same error messages for all other web pages in my public_html subdirectories.
3. I did an IP lookup for "http://w1.x10.mx" at https://whois.net/default.aspx
They returned this: "w1x10.mx is not registered".
4. I tried to access my email login screen via the c-panel link: https://w1.x10.mx:2096/ and I got this message from Chromium browser:
"Your connection is not private
Attackers might be trying to steal your information from w1.x10.mx (for example, passwords, messages, or credit cards).
[Back to safety] (button)
This server could not prove that it is w1.x10.mx; its security certificate is from *.infinitysrv.com. This may be caused by a misconfiguration or an attacker intercepting your connection.
Proceed to w1.x10.mx (unsafe)"
Then I clicked to "proceed to w1.x10.mx (unsafe)", and the browser was redirected to the webmail login page here: https://so8.infinitysrv.com:2096/
5. I did the procedure for flushing and the Windows-7 command prompt. No joy for any browsers.
Can anyone tell me what I need to do to get my web pages working again?
Thanks in advance
What I want to do is find a way for my web pages to work again.
Pertinent notes:
1. My main domain is http://w1.x10.mx
The public_html directory contains an html index page which displays a custom 404 page image of a sunset inside a yellow circle on a black background.This is a regular html page made to look like a custom 404 page, for privacy purposes.
When I click on the link above, this page no longer displays on any browser. Instead I get an error message from the browser with text: "404 page not found".
The same happens for any other web pages that have content which are kept in subdirectories of the public_html directory.
Previously, all html pages were working fine, then about 4 weeks ago they stopped loading on browsers for no apparent reason.
I made no changes made on the c-panel during the past month except to edit and update some of the text in the html pages in the "public_html" directory tree. Most web pages were not changed. No other things were changed in the C-Panel other than updating some of the html pages. The C-panel allows login and full c-panel features, with all working as normal. Files can be uploaded and deleted etc.
Since about a month ago, none of the html web pages are loading in any browser that I use.
2. Attempts to load http://w1.x10.mx in three web browsers:
Chromium Version 42 returns: "404 Not Found" text
Firefox returns: "404 Not Found" text
Internet Explorer v.11 returns "The webpage cannot be found"
Note: I get the same error messages for all other web pages in my public_html subdirectories.
3. I did an IP lookup for "http://w1.x10.mx" at https://whois.net/default.aspx
They returned this: "w1x10.mx is not registered".
4. I tried to access my email login screen via the c-panel link: https://w1.x10.mx:2096/ and I got this message from Chromium browser:
"Your connection is not private
Attackers might be trying to steal your information from w1.x10.mx (for example, passwords, messages, or credit cards).
[Back to safety] (button)
This server could not prove that it is w1.x10.mx; its security certificate is from *.infinitysrv.com. This may be caused by a misconfiguration or an attacker intercepting your connection.
Proceed to w1.x10.mx (unsafe)"
Then I clicked to "proceed to w1.x10.mx (unsafe)", and the browser was redirected to the webmail login page here: https://so8.infinitysrv.com:2096/
5. I did the procedure for flushing and the Windows-7 command prompt. No joy for any browsers.
Can anyone tell me what I need to do to get my web pages working again?
Thanks in advance
Last edited:
