Resolved Website is down...

Status
Not open for further replies.

fitwebde

New Member
Messages
21
Reaction score
0
Points
1
Hello

My website is down, server x13.x10hosting.com

What's the problem?
 

Anna

I am just me
Staff member
Messages
11,750
Reaction score
581
Points
113
As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/

This also lead to new IP addresses for the servers, for your server that is: 198.91.81.13

The old servers have now been taken offline and decommissioned, so if you didn't update the A record on CloudFlares name servers prior, the site will appear to be offline. The solution is to update the A record.
 

fitwebde

New Member
Messages
21
Reaction score
0
Points
1
As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/

This also lead to new IP addresses for the servers, for your server that is: 198.91.81.13

The old servers have now been taken offline and decommissioned, so if you didn't update the A record on CloudFlares name servers prior, the site will appear to be offline. The solution is to update the A record.


It has worked perfect but not today I got Error 522 . Browser is ok Cloudlfare is oK but not hosting
 

Anna

I am just me
Staff member
Messages
11,750
Reaction score
581
Points
113
Did you ever update the A record?

If not it would have served the site from the old server still as we would not have had any way to update the information cloudflare have for your domain, but with them now being offline, the site can no longer be served from the old server IP.

The old server was taken down in the past 24-48 hours depending on which you were on before migrations.
 
Status
Not open for further replies.
Top