website not accessable anymore

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wizkick

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Hi,

I am not able to access my website... It was working few days back. I didn't change anything. My domain registrar already contains ns1.x10hosting.com and ns2.x10hosting.com for last few days. What could be wrong? Can X10hosting help?

Thanks.
 

wizkick

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Thanks for your reply.

I couldn't reach my www.sounify.com domain, so I temporary use sounify.x10hosting.com. Then I went to add domain... adding sounify.com. I still couldn't access the website using sounify.com or www.sounify.com. Could this be my domain registrar problem? I added ns1.x10hosting.com and ns2.x10hosting.com already.
 

Zubair

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Your domain is pointed to ipxmsia.earth.orderbox-dns.com Name Server...

If you recently change DNS to x10hosting once then you have to wait...

DNS change can take up to 48 hours..
 
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wizkick

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I didn't get the IP you mention when I ping...

When I ping www.sounify.com I always get 66.98.145.18
When I ping http://www.sounify.com I always get 216.146.35.99

The ping is not propagating to anywhere... it's just this 2 IPs for these 2 address... How did u get my server as starka, 69.162.111.26 ?
 

Zubair

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I didn't get the IP you mention when I ping...

When I ping www.sounify.com I always get 66.98.145.18
When I ping http://www.sounify.com I always get 216.146.35.99

The ping is not propagating to anywhere... it's just this 2 IPs for these 2 address... How did u get my server as starka, 69.162.111.26 ?

You didn`t get the mentioned IP because DNS are not successfully changed

Go to domain registrar and point your domain to ns1.x10hosting.com & ns2.x10hosting.com

If you already done that then wait for 48 hours...

It will work
 
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wizkick

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TraceRoute to 66.98.145.18 [sounify.com]

Hop (ms) (ms) (ms) IP Address Host name
1 8 8 8 72.249.128.105 -
2 7 12 16 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net
3 11 9 8 4.71.198.10 comcast-ip.edge3.dallas1.level3.net
4 9 17 10 68.86.86.154 pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.net
5 8 6 14 75.149.228.2 theplanet-cr01.dallas.tx.ibone.comcast.net
6 13 14 12 70.87.253.50 et1-1.ibr01.hstntx2.theplanet.com
7 13 13 16 70.87.253.153 et3-3.ibr01.hstntx1.theplanet.com
8 13 12 12 207.218.223.22 po1.car06.hstntx1.theplanet.com
9 14 15 16 66.98.145.18 mercury.orderbox-domainforward.com
 

Zubair

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TraceRoute to 66.98.145.18 [sounify.com]

Hop (ms) (ms) (ms) IP Address Host name
1 8 8 8 72.249.128.105 -
2 7 12 16 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net
3 11 9 8 4.71.198.10 comcast-ip.edge3.dallas1.level3.net
4 9 17 10 68.86.86.154 pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.net
5 8 6 14 75.149.228.2 theplanet-cr01.dallas.tx.ibone.comcast.net
6 13 14 12 70.87.253.50 et1-1.ibr01.hstntx2.theplanet.com
7 13 13 16 70.87.253.153 et3-3.ibr01.hstntx1.theplanet.com
8 13 12 12 207.218.223.22 po1.car06.hstntx1.theplanet.com
9 14 15 16 66.98.145.18 mercury.orderbox-domainforward.com

Follow the above instruction. Your domain will work...
 
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