Anna - thanks for your reply. Yes, I was wondering about the forums. I have tried 3 different browsers (IE, Firefox and Chrome) and cleared the cache on all 3. I have also tried on another computer, all to no avail.
I seem to be having two issues:
1 - I cannot access anything of mine on the x10hosting site at all - every attempt goes to
http://hosting.x10hosting.com/ a dark blue page with 2 box ads at the top and a x10hosting message saying "Website specified does not exist - When it comes to free web site hosting, x10Hosting is an industry leader. The features offered in our packages are unparalleled compared to our competition.
The domain you have requested is currently not in use under an x10Hosting web hosting account."
I have a couple of things that I am normally playing around with on the site - a Joomla installation, and a couple of MySQL databases. There is the main entry site, on Rootsweb (which I want to move away from eventually), which is
http://cqfamilyhistory.org.au/ - if you go to 'Articles & Indexes' and then either 'Scrapbook' or 'Members Interest' at the bottom, both should open on the
http://cqfamilyhistory.x10hosting.com/ site.
2 - I cannot log in to my Account Control Panel
https://x10hosting.com/control/login.php. It gives the message 'Invalid email address or password supplied'. I have the credentials stored in my browser, and they have always previously worked, but of course when I got the message I re-entered them manually, but still no luck. It still gives the message if I use my Username or email address. If I try to reset the password it says 'The email address supplied is not registered with us.'
Thanks!