FYI, I wasn't "moaning" as you put it cos of whats happening atm. I've been with x10 since the start of September, as I needed to find an emergency host site fast as I was moving homes and had to get my site moved from my home server. And x10 was recommended by several people whom USED to use this. (Note used to, they unfortunately don't anymore, though I have stayed on! So no one can say I'm not patient, anyone who knows me IRL knows I'm extremely patient!)
But whilst I was in the process of moving x10 was having major issues back then too. BEFORE any of the server move stuff started. Say 3-4 weeks worth of problems such as being unable to access parts of sites and various downtime issues. (This wasn't just me this was happening to, it was happening to MANY other users of x10).
Oh, and it was great after the first move. Things worked 100% for a time. Then for some reason things went totally sour, and peoples sites went offline. Loads couldn't access ANY part of their sites, for over a week or two in some cases. Then after a few weeks of that, they announced the 2nd server move thing. Where the DNS changed yet again.
I've stuck through x10 during all the majorly bad stuff. I was simply trying to put it across that issues such as this php situation thats just happened is a major thing they need to keep track of and fix fast. Security is a must for many sites. Would you like it if you had custom made code that you paid a lot of money for stolen by people cos they were able to access your sites files due to a host server issue? No, of course not.
So my point was that although the upgrades are great and all, they should still listen to the customers as its good for repeat business and new business.