what is this: can not retrieving your account's hosting type ??

[mastermindcriss]

i can not access my page on shishirsharma.com

when i login to my account i receive this massage...


An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.


what i am suppose to do....
Edit:
please help me

 

[Christopher]

Are you on Lotus?

 

[mastermindcriss]

i don't understand you
Edit:
when i login to my x10hosting account i receive this massage...

and i can't even access the ftp also

 

[Jarryd]

Hello, Christopher means are you on the "Lotus" server? You may check this in cpanel or in the account management panel if you are unsure.