Where is my account?

[pclemons]

my account User ID is pclemons
e-mail: peterclemons@gmail.com

About a month ago, I lost access to my account due to a server error that occurred while restoring access to my account due to delayed visits to the forums.

I've been trying to get in every since.

Today (or recently anyway), I lost the entire account.

Please restore this for me ...and you might want to look into why the "restore" error occurred in the first place.

many thanks,

peter clemons

 

[Livewire]

How long has it been since it went down? Was it roughly at the end of July?

Cause at the end of July an announcement was posted - only unsuspended accounts had been restored, so if your account had been suspended prior to our maintainence midway through July, you would've had to request it be restored, as per the update. We're way past the deadline they had for restoring accounts so if this is the case, there's no way to restore the account. You'd be able to sign up for a new one from scratch, but we don't have any of the old backups anymore.

 

[pclemons]

I don't know for sure. All I can say is I tried to unsuspend within 1 or 2 days of the suspension. The unsuspend had an error. I figured it would resolve itself since it said I had an "unsuspension" request in progress. I've tried about once a week since then to get it fixed. Today, I can't even find my account (but a week ago, it was still there).

 

[pclemons]

Can anybody tell me how to resurrect my account?

 

[Anna]

There is no way to resurrect an account that has been removed from the system.
It is always wise to submit a support request at first sign there's something up, failed unsuspensions is a good reason to submit a support request. We removed all old backups mid August to accommodate space for new backups.

All you can do is sign up for a new one.