why my account suspended?

[angels1004]

why my account suspended? i did not do anything that violate the policy.
this happend before due to error in x10's side.
please reactivate asap.
thank you.
pass the information below to any support staff if you're having difficulties with your account
your suspension reason code is 62759EEAEEB6

 

[galaxyAbstractor]

your account needs to be translated to english/spanish/french. Do you agree to do this?