am starting this thread because recently am watching some change in staff (mainly account managers).in past any thread will be answered atl;east attempt with in 3-4 hrs of posting and start sopme query reagarding account suspensions or upgrades but now there are a lot of threads keeping unanswered in client support now...
for examample this is mine
http://www.x10hosting.com/showthread.php?t=10663
many more examples if you want to see
http://www.x10hosting.com/search.php?searchid=90824
just go to search forums
http://www.x10hosting.com/search.php?
and put keywords like , supended,upgrade,downgrade,changes,Cpanel
in search options select "Atomost :0"
in search forums select "Slient Support"
see the results yourself....,
i don't know whether all this is due to that "auto timer suspension" or due to some other but clients(we) are unsatisfy with this ....try to understand and take a U turn as quick as possible.
Suggestions::
please send a (preferrably)email/PM while suspending and making any global anouncements.
hope if you make a global announcement in Pm no need to send emails again.that would be a good choice.
thanks for listiening,
Niru
for examample this is mine
http://www.x10hosting.com/showthread.php?t=10663
many more examples if you want to see
http://www.x10hosting.com/search.php?searchid=90824
Showing results 1 to 25 of 27
Search took 0.80 seconds. Search: Key Word(s): suspended ; Forum: Client Support and child forums
just go to search forums
http://www.x10hosting.com/search.php?
and put keywords like , supended,upgrade,downgrade,changes,Cpanel
in search options select "Atomost :0"
in search forums select "Slient Support"
see the results yourself....,
i don't know whether all this is due to that "auto timer suspension" or due to some other but clients(we) are unsatisfy with this ....try to understand and take a U turn as quick as possible.
Suggestions::
please send a (preferrably)email/PM while suspending and making any global anouncements.
hope if you make a global announcement in Pm no need to send emails again.that would be a good choice.
thanks for listiening,
Niru