x12 down for a few weeks?

[jakenetx]

I have not been able to get to my Hosting Control Panel on x12 for several weeks. I am trying to debug some email issues as it is not sending emails either. Please advise. Thanks.

 

[Anna]

x12 has had no recent outages that I am aware of.

I did find your IP blocked in the firewall for " Failed SMTP AUTH login", that would be why you can't reach it and also why you can't send emails. I have removed the block. Make sure that you have the correct credentials for your email client as to not get blocked again.

 

[jakenetx]

Hmmph. And just like that, it works, with the same credentials still saved in the app. I wonder why I got blocked. Thanks.

 

[Anna]

Hmmph. And just like that, it works, with the same credentials still saved in the app. I wonder why I got blocked. Thanks.

I can see you had an inactivity suspension recently. Any attempt to use smtp (or any method that logins to the DirectAdmin server directly) would result in a failed login attempt during suspension. I'd guess that would explain why the saved credentials would fail.