Resolved Yet another 'Apache is functioning normally' thread

[matthe93]

Hello,

When I try to access my website, I get an "Apache is functioning normally" message.

When I try to log in, I get this:


I've read that this is because of that purge that happened mid-December.

Would it be possible to restore my site? If not could I log in to salvage my database or at least point the DNS somewhere else?

Thank you for your time

 

[Anna]

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised.

During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the last 60 days prior, your account was well outside that 60 day mark and even more so outside of the 30 day requirement for free hosting. Prior to our purging you last logged into your account on December 10th.

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday last (22nd).

You're lucky though that the restore is still possible for your account, they'll be cleared out any day now (and I thought that they would have been already). I'm running the restore now and the account should be good to go in a few minutes.

 

[matthe93]

Everything is back up! I'll be sure to have monthly reminders to log in so I don't rely on email.

Thank you