Zip file keeps dissappearing ...

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atvx10ho

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Hi guys

Not a major problem but every other day the same zip file keeps dissappearing and I have to upload it again

Like I said nothing major but I would like to know if anyone has seen this before and the solution

The max file upload allowed is 504mb and mine is 194mb so im ruling that idea out

Hope you guys can help .... other than that brilliant service !!!

Regards

Ian
 

Dead-i

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Hi Ian,

Sorry for the trouble; we have a 10MB limit on individual files, to help stop users from using our web hosting service as a file service. Files over 10MB are automatically removed within a few hours of being uploaded.

Thank you,
 

atvx10ho

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ahhhhhhh I did not know this sorry !!!

If I went down the Premium option will this change ?

Ian
 

Dead-i

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Hi Ian,

Yes, this limitation does not apply to x10Premium customers. :)

Thank you,
 
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