Yep. I think Corey has done a partial import on x14 now and though SSO is no good I think I found a way in by accessing https://x14.x10hosting.com:2222/ directly which should at least let me take a backup of my files & database
Thank you for following up @garrettroyce. Unfortunately no resolution yet.
The site is still down and I'm still unable to log in via SSO, though I am getting a different error now:
Retrying gives the same result
Hi guys, I see Corey has resurfaced recently. Any chance you could move this along?
I really don't mind about the account being inaccessible, I just want my files back.
Can you please just send me a backup of my paid account?
Hi,
Just following up on this thread:
https://x10hosting.com/community/threads/unable-to-access-website-on-illuminated-server-error-503.207403/
My website's still down and I can't access the account through SSO (when I click "Open cPanel" the connection just times out).
In the last thread Anna...
I can't access my website: meadia.com.au
Just get the following error:
HTTP 503
Backend fetch failed
ReqID: 72595152602353388 • IP: 101.116.[XX.XX] Security by Cachewall
I've also tried logging in via SSO (https://x10hosting.com/sso/) & the old cPanel...