Recent content by PhantomCode

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    Resolved Unable to access website on Illuminated server

    Looks good - thanks guys!
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    Resolved Unable to access website on Illuminated server

    Yep. I think Corey has done a partial import on x14 now and though SSO is no good I think I found a way in by accessing https://x14.x10hosting.com:2222/ directly which should at least let me take a backup of my files & database
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    Resolved Unable to access website on Illuminated server

    Yes, I understand, just a bit frustrated :(
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    Resolved Unable to access website on Illuminated server

    As much as I appreciate the audience, I would prefer a resolution...
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    Resolved Unable to access website on Illuminated server

    Thank you for following up @garrettroyce. Unfortunately no resolution yet. The site is still down and I'm still unable to log in via SSO, though I am getting a different error now: Retrying gives the same result
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    Resolved Unable to access website on Illuminated server

    Hi guys, I see Corey has resurfaced recently. Any chance you could move this along? I really don't mind about the account being inaccessible, I just want my files back. Can you please just send me a backup of my paid account?
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    Resolved Unable to access website on Illuminated server

    Hi Garrett & Anna, any word?
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    Resolved Unable to access website on Illuminated server

    No worries, thanks Garrett :)
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    Resolved Unable to access website on Illuminated server

    Hi, Just following up on this thread: https://x10hosting.com/community/threads/unable-to-access-website-on-illuminated-server-error-503.207403/ My website's still down and I can't access the account through SSO (when I click "Open cPanel" the connection just times out). In the last thread Anna...
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    Unable to access website on Illuminated server - Error 503

    I can't access my website: meadia.com.au Just get the following error: HTTP 503 Backend fetch failed ReqID: 72595152602353388 • IP: 101.116.[XX.XX] Security by Cachewall I've also tried logging in via SSO (https://x10hosting.com/sso/) & the old cPanel...
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    No reply to my support ticket (#7896)

    It's now been 19 days and I still haven't heard anything. Could I get an update here please?
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    No reply to my support ticket (#7896)

    Still no response from anyone?
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    No reply to my support ticket (#7896)

    Thanks Dead-i! The account limits have been decreased as follows: Account Limit: Old Value / Current (incorrect) Value Disk Space: 4 GiB / 1 GiB Email Accounts: 20 / 6 Addon Domains: 12 / 4 Subdomains 12 / 4 Domain Aliases 12 / 2 FTP Accounts 12 / 6 SQL Databases...
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