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ns1.x10hosting.com ns2.x10hosting.com

Do you have backups of your content? Edit: I'm attempting to reach an account manager. Another thing: If you can, go change your password for your cPanel through your control panel ASAP. Also, try to change your password for your Joomla. Otherwise, reupload/install the files for it and...

Staff are currently deleting all of the thousands of non-existent/lost accounts that weren't restored, like yours. Try signing up for a new account. If any problems occur while doing this, and it's not cleared up by tomorrow, please let us know.

Your account was not restored after the server transfers because you didn't request it before the announced deadline on August 11th. Unfortunately, after the deadline, all backups were deleted and the accounts are being clear out, as it appears to be the case with yours. Feel free to sign up...

I really am glad that you have a backup. Unfortunately, I do not have any access to these systems. Dead Battery has already asked you to wait for one more day (because staff are already in the process of deleting thousands of lost and non-existent accounts like yours). He's already offered to...

Don't worry we don't ever delete forums accounts anyway. Please post back here verifying that you've taken all necessary backups before we terminate your account.

The reason why I said something about that backup is because you said that you could load everything back up yourself, therefore, you implied that you have a backup already in your possession. I was expressing happiness that you didn't completely lose everything there. Was I wrong to assume...

This suspension falls under the zero tolerance policy. Your account will remain suspended until it's automatically terminated. No backups will be provided.

It has only been 12 days since your account was suspended. There is still another 2 days until it reaches 14. We do not expedite deletion requests for accounts with a zero tolerance suspension. This is part of the punishment for using x10hosting servers for illegal purposes. The account will...

Please answer our questions so that we can better help you. What domain are you trying to place as an addon that is giving the error that it already exists?

Yes. Please be patient as staff are aware of it and are working to get it fixed soon.

Your server is currently having some problems that staff are aware of and are working to get it fixed soon.

ns1.x10hosting.com ns2.x10hosting.com

Please go to your .htaccess file and make sure you have RewriteBase / added above all rewrite rules. Also at this moment, staff are aware of other problems affecting your server so they are working to get that fixed soon.

Staff are aware that your server is having problems and are working to get it fixed soon.

You have a nulled vBulletin installed on your hosting account. This is against x10hosting TOS. This is a zero tolerance suspension. Your account is permanently suspended until it's terminated automatically. No backups will be provided.

Your data should still be there. With the current problems, it's just not accessible at the moment until it's fixed.

Because you said that your images will only be site related/events on your site, then you should be fine. We only suspended for image/file hosting if it's obvious that a hosting account has a public access page up specifically for just anyone to upload an image/file to host on their account.

When I go to your website, I see a default web page. Stoli is having some problems at the moment. Staff are aware of it and are working to get it fixed soon.

If you had installed wordpress through fantastico or softaculous, then please first go back there to uninstall. After that, go to your file manager, go to public_html, and then delete everything inside public_html directory. Also in cPanel, you can go to MySql and phpmyadmin and make sure...